Privacy Policy

01 Information We Collect

We keep data collection to the absolute minimum needed to deliver and support your subscription:

• Contact details you give us — your name, email address, and WhatsApp number when you order or contact support.
• Subscription details — plan type, number of connections, duration and activation dates.
• Technical data — device type, app/player used and connection logs, used only for troubleshooting stream quality.
• Payment confirmation — we confirm that a payment was made; we never store full payment card or bank details.

We do not collect passwords, browsing history, or content you watch beyond anonymous server statistics.

02 How We Use Your Data

• To activate and deliver your subscription credentials by email or WhatsApp.
• To provide 24/7 technical support and troubleshoot streaming issues.
• To send service messages — renewals, maintenance notices and important updates.
• To improve server stability and stream quality through aggregated, anonymous statistics.

We never sell your personal information and never send marketing you didn't ask for.

03 How We Share Data

Your data stays private. We only share limited information in these cases:

• Service delivery — your credentials are generated on the streaming servers required to provide the service.
• Legal requirements — if required by law, regulation or a valid legal request.
• Protection of rights — to prevent fraud, abuse or security incidents.

We do not sell, rent or trade your personal data to third parties for advertising.

04 Data Retention

• Active subscriptions — your data is kept for as long as your subscription is active.
• Expired subscriptions — contact details are deleted or anonymized within 90 days after expiry, unless you renew.
• Support conversations — WhatsApp/email history is kept for up to 12 months to assist with renewals and recurring issues.

You can request earlier deletion at any time (see Your Rights).

05 Cookies & Tracking

This website uses a minimal set of cookies:

• Essential cookies — required for basic site functionality and page preferences.
• Analytics cookies — anonymous usage statistics that help us improve the site. No advertising or cross-site tracking cookies are used.

You can block cookies in your browser settings; the site will continue to work normally.

06 Data Security

• Credentials are transmitted over encrypted connections (HTTPS/TLS).
• Access to customer data is restricted to the support staff who need it.
• We use isolated server infrastructure with regular security updates and monitoring.

No method of transmission over the internet is 100% secure, but we continuously work to protect your information.

07 Third-Party Services

Our website links to or integrates with third-party services that have their own privacy policies:

• WhatsApp (Meta) — used for orders and support conversations.
• Email (Gmail) — used for credential delivery and support.
• Google Fonts — used to display website typography.

We encourage you to review their privacy policies. We are not responsible for their practices.

08 Your Rights

You have full control over your personal data. At any time you can:

• Access — request a copy of the data we hold about you.
• Correct — ask us to fix inaccurate information (e.g. wrong email).
• Delete — request complete deletion of your data ("right to be forgotten").
• Object — opt out of any non-essential communication.

To exercise any of these rights, contact us via WhatsApp or email — we respond within 24 hours.

09 Children's Privacy

Our service is not directed at children under 18, and we do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal information, contact us immediately and we will delete it.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. For significant changes, we will notify active subscribers by email or WhatsApp.

11 Contact Us

If you have any questions, concerns or requests about this Privacy Policy or your data: